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Privacy Policy

Ireland Road Markings respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website or submit an enquiry through our contact forms, phone number, email address, or other communication channels.

For the purpose of this Privacy Policy, “we”, “us”, and “our” refers to Ireland Road Markings.

Important Notice About Our Role

Ireland Road Markings is a marketing and enquiry referral website. We do not directly carry out road marking, car park marking, warehouse marking, anti-skid surfacing, road marking removal, hatched road markings, or any related contractor services ourselves.

When you submit an enquiry through our website, your details may be passed to a suitable independent contractor, partner, or service provider who can contact you directly about your project. Any quotation, site visit, agreement, workmanship, payment terms, guarantees, insurance, or service delivery is handled directly between you and the contractor or service provider carrying out the work.

Ireland Road Markings is not responsible for the work carried out by third-party contractors or service providers.

Information We Collect

We may collect personal information when you contact us or submit an enquiry through our website. This may include:

  • Your name
  • Phone number
  • Email address
  • Location or project address
  • Details about the service you require
  • Any other information you choose to provide in your enquiry

We may also collect basic technical information through cookies, analytics tools, or website tracking software, such as your IP address, browser type, pages visited, and how you interact with our website.

How We Use Your Information

We use your personal information to:

  • Respond to your enquiry
  • Understand the service you are looking for
  • Pass your enquiry to a relevant contractor, partner, or service provider
  • Improve our website and services
  • Track website enquiries and performance
  • Maintain records of communications
  • Comply with legal or regulatory obligations where required

We only use your personal data where we have a lawful basis to do so, such as your consent, our legitimate interest in responding to enquiries, or where processing is necessary before entering into a potential service arrangement. GDPR requires organisations to have a lawful basis for storing and using personal data.

Sharing Your Information With Third Parties

By submitting an enquiry through our website, you understand and agree that your details may be shared with a relevant independent contractor, partner, or service provider for the purpose of contacting you about your enquiry.

These third parties may contact you directly by phone, email, or text message to discuss your project, arrange a site visit, provide a quote, or carry out the requested service.

We do not sell your personal data to unrelated third parties.

We may also share limited data with trusted service providers who help us operate the website, such as hosting providers, analytics platforms, enquiry tracking tools, email providers, or website maintenance providers.

Third-Party Contractors

Any contractor, partner, or service provider who receives your enquiry is independent from Ireland Road Markings. They are responsible for how they handle your enquiry once they receive it, including any follow-up communication, quotation, contract, service delivery, payment, and aftercare.

We recommend that you satisfy yourself as to the suitability, insurance, qualifications, pricing, and terms of any contractor before agreeing to proceed with work.

Cookies and Tracking

Our website may use cookies and similar technologies to improve user experience, monitor website performance, and understand how visitors use the site.

Cookies may help us track enquiries, phone calls, form submissions, and website activity. You can control or disable cookies through your browser settings, although some parts of the website may not function properly if cookies are disabled.

How Long We Keep Your Data

We keep personal information only for as long as necessary for the purpose it was collected, including responding to enquiries, keeping business records, resolving disputes, and complying with legal obligations.

Where your enquiry is passed to a contractor or service provider, they may retain your information according to their own privacy policy and legal obligations.

Your Data Protection Rights

Under data protection law, you may have the right to:

  • Request access to the personal data we hold about you
  • Ask us to correct inaccurate or incomplete data
  • Ask us to delete your personal data
  • Object to certain types of processing
  • Ask us to restrict how your data is used
  • Request a copy of your data in a portable format
  • Withdraw consent where processing is based on consent

These rights are recognised under GDPR and Irish data protection guidance.

To exercise your rights, please contact us using the details below.

Data Security

We take reasonable steps to protect your personal information from unauthorised access, loss, misuse, or disclosure. However, no website, email system, or online transmission is completely secure, and we cannot guarantee absolute security.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of external websites. You should review the privacy policy of any third-party website you visit.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Ireland Road Markings
Email: info@irelandroadmarkings.ie
Phone: 0870637718
Website: irelandroadmarkings.ie

Complaints

If you are unhappy with how your personal data has been handled, you have the right to contact the Data Protection Commission, which is Ireland’s supervisory authority for data protection matters.